City Services4 min read
How to Use Calgary 311: Reporting Problems and Requesting City Services
What Calgary 311 actually handles, what to have ready before you submit, and which issues belong with 911 or the police instead.
Calgary, Alberta
Calgary City Guides
Independently written reference guides for living in and visiting Calgary. Each guide explains how a civic system or service actually works, and links to the official source for details that change.
Transit3 min read
Getting Around Calgary: A Practical Guide to Calgary Transit
How the CTrain, MAX rapid transit and bus network fit together, how the downtown free fare zone works, and how to plan a trip without guessing.
Seasonal3 min read
Calgary Winter: Snow Routes, Parking Bans and Driving in Chinook Weather
How Calgary’s snow route parking bans work, why chinooks make winter roads treacherous, and what to check before you park or drive.
Reference2 min read
Official Calgary Information Sources: Where to Check Before You Act
A reference list of the authoritative Calgary sources for civic services, transit, policing, roads and recreation — and how to avoid lookalike sites.
Getting Around5 min read
Calgary’s Plus 15 Skywalk Network: How to Walk Downtown Indoors
How Calgary’s elevated Plus 15 walkway network is organised, when it is open, how to navigate it, and how it connects downtown buildings and transit.
Waste & Recycling5 min read
Calgary’s Cart System: What Goes in the Black, Blue and Green Carts
How Calgary’s three-cart waste system divides household waste, what belongs in each cart, how collection is scheduled, and where items go when no cart will take them.
Money & Tax4 min read
How Calgary Property Assessment and Property Tax Work
The difference between property assessment and property tax in Calgary, who sets each part, the review period for challenging an assessment, and how the monthly payment plan works.
YYC key numbers
- City services (311)311, or 403-268-2489 from outside Calgary
- Police non-emergency (Calgary Police Service)403-266-1234
- City Hall main switchboard311, or 403-268-2489 from outside Calgary
- TTY line403-268-4889 (TTY)